Top-up
Choose the amount
and payment method
Payment
Confirmation
Account validity
Top-up amount
Payback points
Orange YES,
Orange SMART,
Orange ONE
Time to make
voice calls
Time to receive
voice calls
Orange FREE,
Orange POP,
New Orange GO
Time to make
voice calls
Time to receive
voice calls
5 zł
500°P
5 days
7 days
2 days
7 days
10 zł*
1 000°P
10 days
10 days
5 days
10 days
25 zł**
2 500°P
25 days
6 months
30 days
6 months
30 zł**
3 000°P
30 days
6 months
30 days
6 months
40 zł
4 000°P
40 days
12 months
40 days
12 months
50 zł
5 000°P
50 days
12 months
90 days
12 months
100 zł
+10 zł extra
10 000°P
100 days
12 months
5 months
12 months
200 zł
+30 zł extra
20 000°P
200 days
12 months
10 months
12 months
Orange YES, Orange
SMART prepaid, Orange One
Top-up
amount
5 zł
10 zł*
25 zł**
30 zł**
40 zł
50 zł
100 zł
+10 zł extra
200 zł
+30 zł extra
Value of
fund in the
account
500°P
1 000°P
2 500°P
3 000°P
4 000°P
5 000°P
10 000°P
20 000°P
Time
to make voice
calls
5 days
10 days
25 days
30 days
40 days
50 days
100 days
200 days
Time for
making
voice calls
7 days
10 days
6 months
6 months
12 months
12 months
12 months
12 months
Orange Free prepaid, Orange POP, Nowe Orange Go
Top-up
amount
5 zł
10 zł*
25 zł**
30 zł**
40 zł
50 zł
100 zł
+10 zł extra
200 zł
+30 zł extra
Value of
funds in the
account
500°P
1 000°P
2 500°P
3 000°P
4 000°P
5 000°P
10 000°P
20 000°P
Time for
making
voice calls
2 days
5 days
30 days
30 days
30 days
40 days
5 months
5 months
Time for
receiving
voice calls
7 days
10 days
6 months
6 months
12 months
12 months
12 months
12 months
** For Zetafon with a monthly commitment and Minutofon the validity is 30 days
FAQ
How do I charge the phone via the Internet? show
Enter your phone number and e-mail
Select top-up amount
Choose the most convenient method of payment - you will be redirected to your bank
Make payment on the bank's website
Your account will be quickly and safely boosted with the amount you choose.
Can I get an invoice for top-up? show
In order to receive a VAT invoice for the top-up, please fill out the form at https://doladowania.orange.pl/faktury/ within 7 days of your account top-up. The form should specify, among others, the transaction ID. Warning! According to Polish legislation, in order to complete the procedure it is necessary to complete the form of acceptance on https://doladowania.orange.pl/faktury/akceptacja.doc. Acceptance must be submitted once within 7 days from an account top-up:
-
in paper form (an original bearing the signature of acceptance) to the following address:
PayTel SA
ul. Nawojowska 118
33-300 Nowy Sącz -
or in electronic form (the original acceptance bears a qualified electronic signature) by e-mail: teleserwis@paytel.pl
VAT invoice will be provided in accordance with the disposition given on the form and principles set out in the Terms and Conditions of prepaid accounts top-up.
How to check funds in your account? show
In Orange you can always check the status and validity of your account in several ways:
-
free by entering short code * 124 * # in your phone
-
by calling the number * 500 (fee according to the pricing)
-
by logging in to My Orange
What can I gain by topping-up the account by www.doladowania.orange.pl? show
For each top-up realized by the www.doladowania.orange.pl you get an extra 10% to your promotional account. You will be able to use bonus for calls, SMS and MMS in Orange and an Internet connection. If you have an Orange Free prepaid tariff, you will receive an additional data bonus for each top-up . Up to 100 GB! You can check the details of the promotion here.
Will I receive confirmation of top-up? show
Yes, we send confirmation of the transaction to the e-mail you specify. For each top-up realized by the www.doladowania.orange.pl you get an extra 10% to your promotional account. You will be able to use bonus for calls, SMS and MMS in Orange and an Internet connection.
I have not received the top-up what to do? show
Check whether you receive confirmation of the top-up on your e-mail. Top-up delivery time depends on form of payment you chose. In most cases, the top-up occurs within minutes. If within 24 hours you will not receive top-up, please contact us at the address teleserwis@paytel.pl or complaint form posted on the https://doladowania.orange.pl/reklamacje/
